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Henry
I want to give my most sincere thanks to you. Ever since I got my car in July 2001 I have done some mods to my car. PIAA fogs, Comptech sways and springs, Type-S floor mats, and the OEM kits. I am so proud to tell everyone that I got everything from you. You are definitely the best vendor I have dealt with. You not only take care of customers but you also show you care about their car and I think this is really great. I don't know when my next mod will be (money money..) but I promise I will come back to you. Even if I don't see it on the site I would definitely ask you first as well. I am still excited about my car. I start to feel uneasy when I catch so many eyes at the mall.


Vincent Xu
Autocarparts.com was quick to respond with any questions I have had involving my purchases. I recieved responces rather quickly. It seems very humble when a company takes time to really help you out, and answer any questions you have. And the answers were honest, which sometimes you don't get. I got good service and even better prices. That is why I am a repeat customer, and plan on purchase from Autocarparts.com in the future as well.


Eddie Shacalo
Excellent feedback, very courteous, fast response, all parts came as ordered, customer service is A1! Thanks Autocarparts.com!


Henry Wou
I feel very comfortable ordering from Autocarparts.com. Customer service is excellent. I had an issue with the online credit card payment system but the problem was dealt with and rectified immediately and securely. Although some parts are understandably difficult to get and can take a long time, I feel assured that I will receive them.


Roshan R. Patel
First of all, I would like to thank Autocarparts.com for their help in assisting me with the many questions I had. My emails were answered within a couple of hours, if not sooner and I appreciate it very much. I recently placed an order for a factory spoiler for my 1999 Acura 3.2 TL and I couldn't be happier. I ordered it and it was here sooner than I expected. The paint matched perfectly and it looks great! I have finally found a site which can help me out on any questions I might possibly have. I look forward to doing business with www.autocarparts.com again.


Lothar Chan
This is the only company (www.autocarparts.com) on internet I trust! This company provide fast and quality service, with competitive price. Also, shipping is fast, unlike some junk companies that may hold the order for few months. I ordered most of my mod. parts here, and all received within 2 weeks, and I am in Canada! Once, I ordered the Comtech spring, When I got them, they were all rear spring without fronts! I email AutoCarParts immediately, and they refunded me the money right away, no question ask, and help me to ship the springs back to Comptech. Very good and reliable service. HIGHLY RECOMMENDED!


Wayne Williams
Just wanted to send you guys a note of thanks for the excellent customer service you have provided me. My first purchase through you was for a foglight switch for my TL. I received it within a few days with no hassle. In making my second purchase, a short ram, I had some questions, and had them answered late on Sunday night. I don't know how you do it, but keep up the good work.


Mark Thulin
I would just like to let you all know about how pleased I was to do business with you. I ordered on Sat. and received on Tues. Now I live in SD California, and that is great time. I wanted to have the ship to address changed but must have already been shipped out due to your fast response. I have some tax money coming back, and of course will be putting money into the black hole, that is my car. And I will be ordering again from you. You have great prices and fast shipping times. Once again thank you, and look forward to purchasing from you again.


Brian Berger
My first buying experience from AutoCarParts.com was great! I received a tracking number and order confirmation via email just minutes after placing my order. The next day my order shipped and I was able to track my package. When I received my order I had some questions about the part and AutoCarParts.com forwarded my questions to the manufacturer without me even asking! Before I could even send an email to the manufacturer I already had a response from the manfacturer answering my questions! This is by far the best customer service I have ever experienced with an online store and the prices are competetive too. It's nice to find a store that believes in customer service before, during and after the sale!


Tom Clark
I have ordered several items from autocarparts.com and have always received excellent service. If I have a question it is always answered in a timely manner, no matter what time of the day it is. I highly recommend autocarparts.com. I ordered new tailights from autocarparts.com and when I received the item it was damaged (through no fault of autocarparts.com). I emailed autocarparts right away and I promptly received an email back with a apolgy and stating that a new pair was going to be shipped right away. No questions asked!


Paolo Villarroel
Autocarparts.com is a great online shop. I've ordered parts from them on three different occasions, and I received great customer service everytime. I always got a quick response from them when I emailed them a question. One time, I ordered Comptech headers from them and due to Comptech's manufacturing and supply issues the headers were on back order for a month. Without even having to ask Autocarparts.com, I got weekly updates on the status of my order via email. Never at one point did I feel concerned or worried about my order. Once Autocarparts.com got the headers in stock, it was shipped to me immediately and I received it in no time. Little things like that sets this online shop apart from all the others. The customer service they provide is unrivaled. I'm very glad I found this site, and I plan on making future online purchases from them. I recommend Autocarparts.com to anyone looking to purchase parts for their vehicle.


Mike G
I've ordered Comtech headers and sways from ACP. Not only does ACP have great prices but their service and support are unparallelled in the industry. No one takes care of their customers the way ACP does. Save yourself the headache(s) of shopping at sites where you're just a number. ACP takes great pride in customer service and I am their customer for life @ www.autocarparts.com


Ryan Penn
Customer service is top notch, fast courteous and on time. I had a question about my order so I e-mailed them with my question and literally 30 minutes later it was answered. My order was shipped on time. In the e-mail that AutoCarParts.com sent it included a convenient seven digit tracking number that I could use on their site to track my package. Another thing that attracted me to buy here instead of anywhere else were their prices. They were among the lowest I've seen. I would definitely recommend AutoCarParts.com to anyone wanting aftermarket parts for their car.


David W
Autocarparts.com is a great company. I've ordered several parts ranging from bulb replacement to an exhaust system, and I must say that service, delivery, web site, etc etc etc has nothing less than exceptional. I would recommend anyone to purchase items from autocarparts.com. I will definitely stay a loyal customer. Keep up the great work folks!









          
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